Pistachio specializes in a wide range of pet accessories including dog collars, harnesses, leashes (both classic and hands free), waste holders, treat pouches, grooming products. We aim to provide stylish and functional products for your beloved pets while also maintaining sustainable and ethically sourced products.

We have a detailed Size Guide available on our website for collars and harnesses. Measure your dog's neck circumference for collars and chest girth for harnesses to ensure the perfect fit. If you need further assistance, feel free to contact our customer service team.

Our products are made from premium materials selected for their comfort and durability. The specific materials vary depending on the product. We use waterborne PU leather, which is an eco-friendly alternative to traditional polyurethane. It’s water-based, making it safer for both the environment and the people who use it / pets who wear it. Waterborne PU has lower levels of volatile organic compounds (VOCs), which means it’s less harmful to air quality. It also requires fewer chemicals in its production process, reducing environmental impact. In addition, it offers superior flexibility, durability, and a soft, leather-like finish. Along with this, we use 100% food-grade silicone in our designs, ensuring both safety and long-lasting quality.

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order on our website or directly through the carrier's website using the provided tracking information.

We accept payment via major credit cards (Visa, MasterCard, American Express) and PayPal. All transactions are processed securely to ensure your financial information is protected.

At the moment, we do not offer international shipping. However, we plan to expand our shipping options in the future. Be sure to sign up for our emails so you can stay updated on when international shipping becomes available!

Please check our Shipping Policy or contact us for more details.

We want you to be completely satisfied with your purchase. We offer returns and exchanges within 21 days of purchase for unused and undamaged items. Please review our Return Policy for more details on how to initiate a return.

You can reach our customer service team via email at info@pistachiobrands.com. Our dedicated team is here to assist you with any questions or concerns you may have about our products or your order. Please allow up to 24- 48 hours for a response.

Yes, our products are designed with pet safety as a top priority. We adhere to rigorous safety standards and use pet and human friendly materials to ensure the well-being of your furry family members.

Orders can typically be modified or canceled if they have not yet been processed for shipment or do we want to say within 24 hours of your order?. Contact our customer service team as soon as possible to request any changes to your order.

Currently, Pistachio operates exclusively online. This allows us to offer a wide selection of products and competitive pricing directly to our customers.

You can subscribe to our newsletter on our website to receive updates on new arrivals, special promotions, and exclusive offers. Follow us on Instagram, TikTok, and Facebook @pistachiobrands for additional updates and pet care tips!